App not working right now?

Discuss the JustinGuitar Lessons & Songs App Report a bug / discuss a tech issue
1

It was working for me yesterday but now it just shows a white screen after logging in. Tried clearing the cache and all that stuff but no luck. Im on Android btw.

@MusopiaApps

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2

Same here the App was working fine this afternoon and this evening its stuck on the startup logo of MUSOPIA and 100% loaded.

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3

Same here, I tested it on two different devices.

Le me tag @MusopiaApps :slightly_smiling_face:

4

I even unistalled and downloaded again, no joy.

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5

Same for me. Glad it’s not just me. Must be the server.

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6

That’s what I assume as well. Musopia will come online tomorrow from 8:00 BST, and I’m sure they will get it fixed quickly.

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7

Didn’t realise just how much I love the app, until it comes time to practice.

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8

It’s back working!

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9

Great! Confirmed. Thanks for letting us know! :smiley:

10

Its still not working for me on Android

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11

Hi Nick.
You are right, it’s not working anymore for me either at this moment. I’m sure Musopia will be able to fix it permanently, tomorrow.

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12

App is working on my iPhone… ???

Tod

13

Updated this thread - see above.

The app started working last night (UK).

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14

It happens to me on a regular basis. I have to delete the app and download it again. A bit frustrating!

15

Sorry for the inconvenience. There was an error in the song catalog. It should be fixed now!

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16

Great to hear! Thanks so much Jari!!

17

Been using the app for about 6 weeks, but today it simply won’t load.

I’ve checked updates and tried deleting and doing a reinstall.

It starts to load and gives 100% message but then just freezes with message to email support.

Any ideas?

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18

Hi, I’ve got exactly the same issue. Trying to launch the app on iPhone and it gets to 100% and stops loading.

I’m 9 months in so hopefully I don’t lose everything.

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19

Paul, @pvpearce

It seems to be a server issue, and not limited to iOS.
See the thread here: App not working right now?

I’m sure @MusopiaApps will fix it quickly when they come online tomorrow morning from 8:00 BST on.

Dear mods @Richard_close2u @LievenDV @DavidP would you mind merging the two threads?

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20

It was working for me yesterday but today I haven’t been able to get songs to play on it (5 hours ago or now). Thanks.

edit: Looks like it was a problem with my phone, working correctly now. (Plus no one else complained). Sorry, thanks.