App taking a while to load? Try an hour

I’m trying to use the app on an iPad Pro, circa 2016 (so in the compatible devices list). Up until about a week ago, it was largely fine - as it had been for the couple (maybe three) years I’ve been using it for. However, as of the last update, it was incredibly slow, with a lag of 3 - 4 minutes between favourite songs.

That was up until this evening - when I started trying to use the app about an hour ago. Nothing. Nul. Nada. And thats with reboots, deletes/reloads - the works. Stuck between 84 - 86% (it varies, as if I minimise it to check the OS version etc, it actually goes backwards).

So right here, right now - this is unusable. Which really is a bit rubbish for a paid subscription app. I’ve emailed Support justin.feedback@musopia.net so let’s see what they come back with next week. Anyone asking if this app is worth it - ask me a month ago, and I would have waxed lyrical about it. Today, well - caveat emptor

Hello David,

You’re probably no going to want to hear this - and I understand your frustration - but its very possible you’ve reached the point where the minimum real world demands made by most modern software are not able to be met by your 2016 device.
It was going to happen eventually.

Unfortunately, ‘compatibility lists’ are a bit of a misnomer in the computing world.
They often denote the absolute minimun required to install and run a piece of software; and not how well the software will actually run on a device.

In the wider scheme of things, 9 years in service is a great run.
I’m not an Apple man, but I’ve recently had to pretty much retire my old Samsung Galaxy Tab 10, circa 2018, for similar reasons; problems running modern software, and no more system updates. Its done it job.

Hope you find a suitable way forward mate.

Cheers, Shane.

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Hello David, we can tag @MusopiaApps from here too :crossed_fingers:

@sclay response is sad but something to take into consideration - something I need to keep in mind as both my smartphone and tablet are getting old… (not to tell about my pc which I bought back in 2009!)

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Reinstalling the app usually resolves the loading issue, and switching to mobile data has helped many users as well. If you @DJGodders haven’t heard back from Musopia Support or continue to experience issues, please contact us again at justin.feedback@musopia.net with details about your device and network provider so we can assist you further.

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Hi Shane,

Yep, I reckon you are on the money here - I would ask that Musopia update their compatibility list to reflect this, if this is indeed the case. Looks like I need to save a few pennies in order to get a newer device to continue to use the app. Anyway, not going to get all ranty about it - as you say, it was going to happen eventually.

Thanks for the empathic response, though - it’s always good to be actually met with a constructive reply; so I thank you for that!

It will probably help shake up my practice routine, so I guess the glass is half full!

Thanks everyone,

David

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Hi MusopiaApps,

I reinstalled a couple of times - to no discernable difference. I can’t switch to mobile data, as it’s a wi fi only iPad - so I guess Shane is right - I’ve just reached the end of the (usable) road for my iPad.

Thanks anyway.

David

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Hi Silvia80,

Yup, I think Shane is right. It’s a shame (Not that Shane is right, I’m not saying that!) but It’s about acceptance as much as naything. Oh well.

As I say, this sets up a new practice routine for me - just need to shake things up a bit.

Thanks,

David

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That is going to be beneficial to your learning, I’m sure! You can come back to the App later on, as the App is much fun really, when a new device will be needed ( I wish it still a long life though!)
…and maybe you’ll have even more fun on the App!