I’ve been using the justin app on the same android device for almost 2 years. for the past 10 days the app won’t load. I’ve followed all the instructions from Musopia(reinstalled the app, cleared the cache). Am I the only one having a problem with the app? It’s very fustrating trying to get this resolved.
Phil
Philip, have you emailed Musopia support for help?
CC @MusopiaApps
Hi Philip,
I had a similar problem recently and as David said above, email the help team.
They were really helpful and had the problem resolved in next to no time, (apart from timezones, which no one can do any thing about).
Give them a try. Good luck.
Cheers
Craig.
I got the app to load. I reset my internet connection at the modem by unplugging it for 5min. I also powered down and restarted my wireless router. That seemed to fix the problem. Not sure why since the rest of my apps were working fine prior to the reset.
I’m having the same problem, app will load to 50% and hang there. Using an iPad. Occasionally loads after a few minutes but then songs don’t load.
Have contacted @MusopiaApps help who haven’t found a solution yet.
I have tried deleting and reinstalling the app several times, switched off the router, and made sure VPN off and Sky Shield switched off. No virus software either.
I mentioned to the help desk that I have Sky broadband and they said others have had similar issues with Sky. However I’m having the same issue when trying to load the app via mobile network on my phone.
Wonder if anyone else is having problems and has a fix?
Thanks
Richard