Not really guitar related - except I want to use it to transcribe - but having just updated my macbook to Tahoe 26.2 Apple Music refuses to play anything. Very odd behaviour - I’ve restarted, I’ve deleted the music cache and restarted again, same thing. I can’t see to get on to apple support so I thought I’d see if anyone here has any ideas?
Couple of things you could try out,
Open Music, goto Settings, then select the Files Tab and make sure it is pointing at the location of you Music Libary on the Macbook
In Musis go to Account and select Account Settings and check that you are actually signed in still, and with the original account for the Music Library.
If you ar signed in, you could try signing out and back in.
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Thanks Adrian - I did finally get to Apple support, and it’s escalated rather quickly! Just spent an hour on the phone with one of their senior support guys who now wants me to do a complete wipe and reinstall. Currently trying to find a disk to back everything up 
A complete wipe and re-install sounds rather extreme. I used to be an Apple Genius(tech support).
My advice if you are not already doing so run a Time Machine backup to an external Hard drive
If you need to erase and restore you should be able to do so from the Time Machine backup, if not you will have to re-install all apps and re-enter all logins and password, make sure you have printed copies of all imporarant ones, and if you have another Apple device the password keychain is shared with that.
Have they tried removing the plist for Apple Music on the Mac to force reset up of it and point to you music library files?
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Cheers Adrian
I will do a time machine backup as soon as I find a disk. All my passwords are in 1password anyhow so that bit’s easy at least. We did try removing the plist. To be fair the support from Apple has always been great - I’m sure we will get there.
There are a few other oddities since 26.2, so reinstalling that in one way or another might not be a bad thing!
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As consumers we should reject this as a resolution. Software is sloppy and this is the result. This is especially true for a better controlled environmernt like MacOS (basically BSD with a limited hardware base).
I received a NEW laptop years ago and two weeks later bought a NEW printer. it failed to work - printed 1/3 of a page. Step 1 was to reinstall printer drivers. Step 2 was to wipe and reinstall the (brand new installed) OS. I rejected that and returned the printer. If the drivers were that sensitive as to require a reinstall of the OS, they were not acceptable. By the way, it was the same company on both laptop and printer - HP. I have never bought HP again, either printer or laptop. HP = “has problems”.
I’ll be watching to see if this works for you. I have the option of staying on Sequoia or moving to Tahoe. Once you go forward, it is usually not possible to go backward on MacOS. I really don’t want my system having weird glitches, and this is certainly weird.
I think that you needing to deal with this is very bad and vendors should get an ear-full about how it is not ok to totally reinstall. It would take me a couple days to return a system to what I had. At that point my labor to correct their mistake is a very high cost.
I sure hope you get this working a lot easier than it looks at the moment.
By the way, I had some trouble playing youtube videos off the Justin site recently. My privacy settings on the browser were set to not allow third party cookies and that was generating trouble with embedded youtube. Maybe you can investigate that option. Never know what get “fixed for you” that isn’t stated and breaks things.
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I’ve been having a look on Google and it seems like there’s plenty of bugs in Apple Music on Tahoe. Obviously just because there’s posts online about it doesn’t mean it’s happening to everyone but it does mean you’re not alone. My concern would be you could do this wipe and find that it still doesn’t work. I’d seriously consider if you could live with the inconvenience for a couple more weeks and see if 26.3 fixes it.
That said you are right to get Apple Support involved. The Mac OS used to be much better than it is now. It’s not always been perfect - famously they did the Snow Leopard update that was a major OS update that was literally only bug fixes. In my opinion things started to go wrong once they moved onto the current yearly big update pattern, things that are only half baked are getting released and the fixes may or may not follow.
I write this not as an Apple hater, more a frustrated Apple user. I switched to Apple more than 20 years ago because I was frustrated with how bad Windows was, something that is still true today, but it feels the Mac is moving in the wrong direction. For my part thankfully I can do everything I need on an iPad which is largely a trouble free experience although I know the iPad is too limited for many people. Good luck getting a solution
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Having spent decades in the cyber security space I’ve become more tolerant of s/w glitches which will happen in any environment if it’s complex enough. I do agree that Apple is in a much better spot than most given it’s controlled h/w environment though. What typically matters to me is how well they deal with it, and to be fair I’m pretty much always impressed with the support from Apple (I just couldn’t get through initially). My macbook is over 5 years old and it well out of warranty, but I can still get on the phone and talk to a real human for an hour and get his direct contact details to follow up once I’ve sorted out a backup.
I’ll certainly let you know. I tend to like to be an early adopter, although I no longer install beta versions of s/w (I used to!).
That sounds interesting - might be worth a look!
Yeah - I did the same, although most of what I found was related to beta releases and are a few months old.
That has crossed my mind
Same!
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That’s why I always make a Time Machine copy before updating. If there are too many problems with the update, I can always go back to the last copy.
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Hi Phil, do you sync your music library to iCloud? I have seen other weird behavior where the cloud library and what’s on my MacBook and iPhone get out of sync and some music doesn’t play on some devices. Disabling the cloud sync on the device, deleting the music library and then syncing the (now empty) device library fixes things for me.
Apple is usually good about issuing a minor bugfix rls 26.2.1 etc a few days after the big one. So you may not have to wait too long I hope!