Dear Justin
I would like to end my monthly subscription with u and close my membership.
Demetris Georghiou
Dear Justin
I would like to end my monthly subscription with u and close my membership.
Demetris Georghiou
Demetris,
It would be helpful to clarify the product subscription, I presume that its the lesson and song app? If so can you not cancel subscription via the google or apple app store?
@Jimmy_ice_6, if you want to cancel your subscription for the lessons and songs app, you can find the procedure here:
@Jimmy_ice_6 I’m sorry to read that you want to cancel Demetris.
There is, of course, a means of doing so.
Follow the link posted as a reply to your topic above.
ps
I have removed your email address. This is a public forum and everybody is advised not to post their email addresses.
pps
I have tagged @MusopiaApps
ppps
I have moved this to the correct place and given the topic a more meaningful title
I have been a member since September the eighth 2024. Due to lack of money, I am a retired 87yrs old ( male ) What I get from the government is an Insult. I am forced to cancel my membership. Yours Robert Taylor. Biffo
Robert @biffo, I suppose you want to cancel your subscription to the Justin Guitar App?
By clicking the link below you can find advice on how to cancel your Justin Guitar App subscription
I do not have an active description ((per Justin Guitar) and just got billed by Musopia. Feeling scammed.
Kelly, you replied to my comment. Unfortunately there is nothing I can do to help you. Tagging @MusopiaApps and @FannyJustinGuitar for support.
Hi Kelly, If you subscribed through Google Play or the Apple App Store, that is where you have to cancel. If you subscribed through the website, hopefully one of the folks tagged can help.
@Krallen007 - Please contact us via justin.feedback@musopia.net so we can assist you with this ![]()
Why does musopia always deflect answering questions and refer you to an email. If they answered questions directly here in the forum, it would benefit everyone that has the same type of issues. We never know what the fix action is or if there is a fix action.
This info is already posted in the Community, see this post from Jan 1 of this year above. Many people are not tech savvy, so Musopia seems to have taken the business decision to help them individually.
Jan 1st post has nothing to do with my question. I have no desire to cancel.
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ridiculous
I imagine that it is because they will necessarily be having a conversation that includes sharing private / financial information. That can not be done in an open forum.
My question had nothing to do with financial info yet they told me to email them. The perception is they are hiding something, aside from being annoying as hell ![]()
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. Just my 57 cents.
What was your question? Where is it?
What is it you would like to be broadcast publicly?
I’m not sure where your suspicion / accusation of being secretive is coming from.
The question you responded to………” Why does musopia always deflect answering questions and refer you to an email?”
Musopia have not even replied to that question, let alone asking you to discuss it privately in a follow up email.
It was me who edited your post so it included a tag for musopia to be notified that wasn’t a reply from Musopia.
It seems like you’re railing against nothing here.
Chill dude……why so hostile?