Lance @kylpqr
You mention the app but later you say the web site can you clarify please, is it both or just one of them.
By the way welcome to the community 
Michael
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The login for the App and the website are not the same (yes, itās confusing).
Many people have reported intermittent problems logging into the Appā¦including my girlfriend (they also double charged her for her annual renewal).
Itās possible deleting and re-installing may fix itā¦you wonāt lose any progress.
If that doesnāt work, contact the App developer directly via the Support menu.
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Yes it is, thank you for the recommendation Tom. Iāll give that one a try. Iāve also found one called Ultimate Guitar Chords & Tabs. In addition to backing tracks, it has tabs as well which is really helpful. Lots of good features, loads of popular songs available, but itās a big buggy (chords tracking in the tabs is glitchy, metronome is off beat, etc.).
Iāll check out Moises and report back if it works better for me. Just completed Grade 1 - Module 5 yesterday and chose Black by Pearl Jam as my song to learn. So Iām gonna need all the help I can get to figure out the chord changes, so hopefully one of these apps will be a good additional level of support alongside Justinās play through video.
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Just started using the app after 6 weeks grade 1, Mod 1 and 2 of beginner course on website. I found it really great for practice today much more fun. It helped me to do 36, A to D change. My only thing is I did this by watching where I strum. Am I supposed to be not looking when I do the chord changes ie is that 30 not looking at all. I barely look at the fret its just the chord strums. I am finding it hard to hit the right strings on strumming.
Hi Jill, Iām an early-Grade-3 beginner. The way I think about ānot lookingā is that itās a goal. To my mind, when learning new skills itās much better to look and get it right (thus developing muscle memory) than to struggle and do things inaccurately along the way. I recall in Grade 1 having to practice ānot lookingā, and that sometimes involved slowing down temporarily. Now that whole process (look to get it right, wean myself from peeking, eventually make the skill automatic) is part of my learning routine. Additionally, I get a sore neck if Iām always looking at my hands. That will encourage one to break the habit!
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2 posts were split to a new topic: Rod Stewart - Sailing ā¦ I canāt find it on the App
Hi there, Iām on Grade 1, Modul 1 and need help deciding on whether to continue with the web version or the app. Theyāre supposed to be identical but theyāre not, at all. For example, at the end of the daily practice routine youāre supposed to strum along a song for 10 minutes. On the web version there is a 10 min video with three parts, with increasing tempo, each about 3 min. The app on the other hand, the practice video is only 1 min 10 sec and has only one steady pace. I have seen other smaller inconsistencies but this one is a big one for me. Whatās up with that?
Hi @ChristophGuitar, the lessons on the app are good, but where it really shines is the play along function. Thatās itās primary aim, the lessons have rather been added as a kind of bonus. As for the lessons, I would advise you to use the website. The lesson videos are the same, but the website contains more information in the written section and a direct link to the lesson topic on this forum.
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Thanks yeah that makes sense.
I am on the 7 day free trial for the song app. My time is up this coming Friday. Will I have a choice to do lifetime instead of monthly? Or will it go automatically into monthly if I do not cancel. I really am impressed with the program.
@SteepBumps - All trials automatically convert to yearly subscriptions following the 7 day period.
If you want to move to lifetime or monthly, you will need to cancel the trial and then resubscribe to lifetime/monthly 
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Hi,
āIām trying out the app to see if itās right for me, but Iām having trouble with note detection. It doesnāt detect the 5th string (A) immediately; instead, the pitch jumps between A and E for about a second before finally settling on A.
āMy guitar is tuned, and Iāve already tried repositioning my phone, playing with my fingers instead of a pick, and re-tuning multiple times, but the issue persists. Itās frustrating to have to wait for the app to ācatch upā every time I play a string. Am I doing something wrong, or is there a setting I should adjust?
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I do not understand how to do these songs in the app - like for instance BORN IN THE USA - do we strum every big circle or once at the beginning? I cant here the person anyway my guitar is louder than my ipad. But there is no directions what to do
It depends on how easy or difficult guitar is for you as to what strumming you do. A complete beginner might just strum on the big circles. After that you might progress to every other circle and eventually on every circle. Some songs have a suggested strumming pattern but go with whatever sounds good to you
Volume can be problem. I use a cable from my iPad to a speaker. Best not use Bluetooth as it will introduce a lag between the sound you hear and the progress on screen
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Thanks for the response. I have never seen where they have strumming pattens suggested - does Justin show how to do any of these songs on one of his classes? At least on his web classes he showed for example how to play 3 little birds and I could play along with him but this app I just donāt get it. Maybe Iāll just stick with the web classes for now.
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Hi Jen & Welcome to the Community!!!
In answer to your questionsā¦
When using the app for guitar play along you have some optionsā¦
Do you see in the upper right part of the screen that thereās a āStrumā symbol? Tap that & it gives you the recommended strum pattern. This is typically for the grade level of the song. Since Born in the U.S.A. is a Grade 1 song, the strum pattern is very simple - one strum on beat one.
Obviously, The Boss probably doesnāt play the song this way - but then again heās not just starting out learning guitar either!!!
In the middle bottom of the screen thereās a little slider that allows you to slow the song down - I start a ānew to meā song at about 70% or maybe 80% & work my way up to 100%.
The Chords & Options buttons may help your understanding alsoā¦ just give it an explore!
Good luck!
Tod from New Mexico
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I looked at the app.
Iām a fan of desktop or laptop versions anyway. Now it turns out such a version exists, and Iām glad. Just by clicking the app link on my MacBook, I found it.
I even see that there are different (cheaper) prices for an annual subscription! $103.99/year if you donāt sign up for a trial. Thereās even a Valentineās Day sale, and the first year is only $97.99! Is that right? Can and does this desktop version do exactly the same as the iPhone or iPad app?
It is the iphone/ipad app you can install on your MacBook. Itās not optimised for use on your MacBook however, and as a result, it wonāt run as smooth. If you want to use it for the lessons, than I would advise you to stick to the website. If you want to use it for the play along feature, it worked fine on my MacBook when I had it.
I had the some problem with the app and finally gave up and just used the timing of the app and trusted my ears for the sound of the notes.
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