Is anyone else having problems playing videos?
I am in the habit of leaving tabs open with the song I am trying to learn so I can quickly jump to the bit I need help with. Iāve noticed that I am now frequently asked to log in to play the video, even when I am actually logged inā¦ itās making it very frustrating to use the web site as I seem to have to close all tabs to get things going againā¦ is this expected? Using an iPad, with safari browserā¦ thanks
Hi David, do you have ādelete cookies/historyā turned on every day ?.. because the few times I delete history/cookies and such, I am logged out everywhereā¦ I always have at least 10+ tabs openā¦for the same reason,
Greetings,Rogier
Hello David.
Yeah, Iām occasionally getting this problem as well. Iām on Safari and iPhone.
I canāt select the message to rectify either!
Maybe I AM a bot!! 
I get this error randomly too. Per other forums itās a change YT made to keep people from downloading audio from videos, or from generating āfake clicksā through bots.
Thereās speculation that itās triggered by use of VPNs but I donāt have one.
Iāve not yet found a pattern. I can get the error even if Iām logged into JG and Google and YT. It could happen with tabs open a few hours or a few days. I donāt delete history each night.
What are VPNās?
I had that problem too a lot lately. I finally did some searching on the web and found that closing extra tabs or windows running YouTube and clearing my YouTube history seemed to do the trick, since this is a YouTube issue. It is still a recurring annoyance.
Itās a virtual private network, software that encrypts your data traffic and hides your actual IP address.
Thanks everyoneā¦ seems like its a common problem then, and something I just have to deal with. Itās just a little frustrating and seems to have suddenly started from nowhereā¦ oh well, the help in the videos is definitely worth a little frustrationā¦
I havenāt installed anything like that but it might be something in Safari.
David, yeah it seemed to start very recently.
My iPad uses something called āPrivate Relayā (can be found in the settings) which is a bit VPN-like in that it does some stuff to prevent you being tracked. It doesnāt cause me any problems on this site and I wouldnāt recommend turning it off (if you do have a device that uses it). The only website that Iāve found that refused to work with it on was the National Lottery because private relay disguises the location of your device
Iāve had similar issues on the iPad. Switching off VPN helped. Also found if you click on the bottom left off the video (something like āplay in YouTubeā ) rather than the play button in the middle of the video this avoids the login message
Richard
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I had it happen again ( are you a bot?) this morning in Safari on my iPad when trying to watch a song lesson, so I checked again to see what fixed the problem for me. I closed out all the tabs and windows in Safari, but that didnāt help. Then I logged into YouTube and restarted the Justin Guitar website session, but that didnāt help. Finally I cleared the Watch History in YouTube and that fixed the problem for me.