Justin's App Summer Sale - 20% Off Not Working


I saw the 20% off summer sale advertised on the site and thought I’d finally take the plunge so downloaded the app. I opened it and the pop-up for the 20% off appeared but I accidentally closed it (I was on a bus and had to get off!). When I reopened it, the 20% offer was nowhere to be found and nothing I do will make it come back. It just has the £80.99 annual offer. I’ve tried uninstalling and reinstalling the app but it makes no difference! The offer ends on Monday so I’m hoping I can get it sorted before then. Any help greatly appreciated!

I should say I’m on iOS 16.

Hello James.
Welcome to the community and thanks fot looking to subscribe to the App.
You need to contact customer service
And Laryne

Tag for @larynejg

Thanks Richard, will drop them an email.