Hi, when trying to access a song lesson on the website I get a box telling me to log on incase I am a bot? I’m already logged in. Now unable to play any song?
I keep having this issue too. The best solution I could figure out was to select the song title on the very top of the video. It will take me to YouTube then. I searched around some on how to resolve the issue but was unsuccessful. @Richard_close2u @DavidP have any of the administrators been notified of this?
Hi @AndyB1 and @pkboo3, this problem has already been discussed in different topics on this forum. It’s not a JG thing - it’s a youtube thing. It happens on all kinds of webpages with embedded videos, not just on JG.
A workaround when you get that message is:
-
reload the page to get rid of the message
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click on ‘watch on youtube’ in the bottom left hand corner of the video - this will take you to youtube
Annoying, but not something the JG team can solve, I’m afraid.
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Hey everyone,
Our DevOps team identified that this issue is coming from YouTube’s side, possibly due to your IP address or tracking settings. Unfortunately, we cannot fix this directly on our end right now, but we will be looking into other possible solutions if this persits.
In the meantime, please try the following to access the video:
- Switch browsers or update your current browser.
- Clear your browser’s cache.
- If you’re using a VPN, try switching servers.
- For Chrome users, try accessing the video in Incognito mode.
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Embedded videos don’t show ads.
YouTube wants you to go to their website so they can show ads.
That’s right, YouTube wants us to look at 3 min advertisement first so we can see 6 min video. It is getting worse all the time. Then the offer you to pay to get rid of the advertisements. have found out, using VPN different countries, that the amount and art of ads changes. Then they also want you to logg in to a google account so the can trace everything! I.e. the want to force you!
Hello – I was experiencing the same log in problem until I turned off my VPN (Norton). With the VPN off this issue has gone away, and JG lessons from the web site play without problem. Hope this helps.
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