I have tried to upload a photo on my profile but it says the file is too big any ideas how to get around this
Crop it, or see if you can save a copy at a lower resolution and try uploading that.
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you could install a photo resizer on your computer/phone. the one I use is called ImageMagick. on my computer, if you right click on the image, one of the dropdown options is ‘resize image’. I usually go for 50% resize for pics I have taken on my phone, and that works for avatars
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It’s been a while since I’ve messed with it, but IIRC Windows Paint app can do re-size.
right, I dont use windows, so I guess if you have windows then use that option 
Thanks all the resizing seem to work
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Well I uploaded my profile pic but how do I upload to the avatar ?
Hi John, weirdly, I think you have to change the avatar on your dashboard on the JG website. Somehow that will also be reflected in the community. Here’s how I came to that conclusion:
In Community, click on your initial, then the little person at the bottom right, then on summary.
On the Summary page, click on Preferences. You’ll see the message directing you to the Justin Guitar dashboard. Hope that helps/works!
John,
If @judi ‘s suggestion doesn’t work, try clearing your browser history. I seem to remember this helping someone with the same issue quite awhile back.
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did the profile pic but did not transfer to the avatar judging by the amount of pics on avatars someone must know how they did it. Answers on a post card please !!!
Can you see your new profile pic? If so, all good. Log out and back in. That should do the trick 
sorted now you can all see my ugly mug!!!
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