Practice data has gone AWOL

I ran into a tiny issue today - I suspect itā€™s operator error, but just in caseā€¦
I went to check on my practice stats for the year, but the data for January and February is gone.

I assume itā€™s because when I created my March routine, I deleted my Jan and Feb routines? Iā€™m not concerned about the lost data, just want to prevent it from happening going forward.

Yā€™all have built something really special. Thank you for all you do.

Reid, unfortunately Iā€™m not using that feature and have no idea how it works.

@LievenDV @Richard_close2u can either of you add clarity?

Rather like when asked for advice about using the song app, sadly I am unable to help here. I use neither the app not the practice assistant. Hopefully someone who does use it will be along soon. :slight_smile:

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Hi @howlandwolf

We, your friendly neighbourhood Community admins, canā€™t assess the issue itself but Iā€™ve logged this incident to be picked up by the people in our team that can.

I expact you will be updated here or you will be notified otherwise.

Hey there!

Iā€™m Fanny, Justinā€™s assistant - I take care of reporting bugs on the website. :slight_smile:

Sorry about the trouble! To report website bugs, please email hello@justinguitar.com so we can track the issue & get more information on it.

Cheers!

2 Likes

Welcome, Fanny!

How about posting a brief intro over in #community-hub:introduce-yourself