Practice data has gone AWOL

I ran into a tiny issue today - I suspect it’s operator error, but just in case…
I went to check on my practice stats for the year, but the data for January and February is gone.

I assume it’s because when I created my March routine, I deleted my Jan and Feb routines? I’m not concerned about the lost data, just want to prevent it from happening going forward.

Y’all have built something really special. Thank you for all you do.

Reid, unfortunately I’m not using that feature and have no idea how it works.

@LievenDV @Richard_close2u can either of you add clarity?

Rather like when asked for advice about using the song app, sadly I am unable to help here. I use neither the app not the practice assistant. Hopefully someone who does use it will be along soon. :slight_smile:

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Hi @howlandwolf

We, your friendly neighbourhood Community admins, can’t assess the issue itself but I’ve logged this incident to be picked up by the people in our team that can.

I expact you will be updated here or you will be notified otherwise.

Hey there!

I’m Fanny, Justin’s assistant - I take care of reporting bugs on the website. :slight_smile:

Sorry about the trouble! To report website bugs, please email hello@justinguitar.com so we can track the issue & get more information on it.

Cheers!

2 Likes

Welcome, Fanny!

How about posting a brief intro over in #community-hub:introduce-yourself