Problem with purchase

Discuss the JustinGuitar Lessons & Songs App Subscription support
1

Hello, from my www.justinguitar.com/ account I went to https://www.justinguitar.com/store/apps and purchased a one year subscription. I received an invoice, but now there is no access anywhere with any account to the paid subscription and no information, except to see from a link that I have paid.
Best regards,
Emil

2

Hi Emil,
Welcome here and a pity that your first post is about an error,
Contact (edit)Musopia and she they can help you out,

I wish you a lot of fun here and with your purchase later :sunglasses:

Greetings,Rogier

Edit : Ooo the app :see_no_evil: …I remove my tag :blush:

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3

@MusopiaApps may be able to assist

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4

Hi @ebor65,

Please contact us via justin.feedback@musopia.net so we can assist you with this :slight_smile:

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5

Hi, I have already sent an email about the problem.

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6

Hi Rogier,

I’ve been following Justin for a long time and i have almost all the books but i like the app and since i haven’t played in a long time i liked it and wanted to use it. I know it is a technical problem and it will be solved.

Regards,
Emil

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7

Hi Emil,

Has this been sorted out for you? :slight_smile:

Cheers,
Fanny

8

@FannyJustinGuitar - We were able to resolve this with Emil on the same day :slight_smile:

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9

Hi Fanny, it was resolved very fast. Everything is ok.

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