Re-subscribe to newsletter doesn't work

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1

Hey,

Some time ago i unsubscribed from the newsletter due to no time, no feel etc.

Lately i try to re-subscribe on the website in my account and set the newsletter form ‘off’ to ‘on’, but If i come back the next day, it’s back to ‘off’ again. tried it several times the last two/three weeks, no luck.

Something someone can look into?

2

Hi Edwin @Inbusboutje, I think we need to loop in @larynejg to help answer your question!

3

I had this issue, too. I contacted the support and they fixed it in no time (Thanks to @larynejg). :slight_smile:

4

I have been trying to re subscribe last week to, and found the same problem, it always reverts to the off position

5

Thanks for the replies.

So what to do next, will someone from the team pick this up?

6

Yes, that’s the hope! It’s summer, though, and maybe vacations are impacting things. Let’s looop @FannyJustinGuitar in to see if she can help.

2 Likes
7

Hey everyone! Please email hello@justinguitar.com to request an update on your newsletter preferences for now. We will update the site as soon as we can to fix this issue! Thanks for your understanding. Cheers!

1 Like