Resolved ... I can't play video lessons on my PC

I just tried playing this lesson on my PC, tried Edge and Chrome, and both displayed a message stating :Sorry, because of privacy settings this video cannot be played here. I can play it on my iPhone and iPad but I’d prefer to be able to watch it on my PC

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Hello @BrokenSpoke and welcome to the Community.
Are you logged into your JustinGuitar account on your PC?

Sorry, I completely forgot about this as I have been using an iPad. To answer your question, yes, I am logged into my Justin Guitar account on my Windows 11 PC.

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@BrokenSpoke That is strange Dave. Do any of the other modules of Practical Music Theory play on your computer? Is the problem only with this video lesson?

I randomly selected videos through Grade 3, same problem. Are the videos supposed to be viewable on a PC? If so, then I’ll start looking at the browser settings and AV settings.

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Yes, everything should be viewable on PC, Mac, tablet, mobile etc.

Thanks for getting back to me. Based on your reply I started taking a look at my browser settings and my AV, Bitdefender. I found that I needed to add an exception for https://www.justinguitar.com in the Bitdefender Anti-tracker browser plugin. Once I did that I was able to load the videos. Thanks again fore the help!

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