Subscription Cancel and Refund

Hello,
I’ve paid for subscription but when I started to looking the app I’ve found different roadmap to continue. So that, I want to cancel my subscription and refund my money I paid. Is it possible? I was trying to reach the support but I can not reach them at all.

Thank you

Hi Cemal. Try contacting @FannyJustinGuitar. She’ll be able to help/advise.

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Hi Cemal, as I understand it, refunds are issued through the App Store used to purchase the app. I believe there is a time limit on refunds, but check with your App Store for details.

I’ve started my subscription from the website. I can not see anything related to subscription based on my email.

Ah, sorry, I didn’t think of that. :flushed_face: @sairfingers pointed you in the right direction!

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On the website, on the left hand side, click on ‘app’. I think you should be able to manage your subscription through that one.

I’ve cancelled from the website, only sub I can see is website section. However, there is no option for refunding or otherelse.

Hi @CmlDrmz - sent you a private message!

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