Undefined Stats - Practice Assistant

kirincorleone · September 8, 2024, 5:54pm

Hi,

All my stats are showing as undefined upon hovering on the graph.

I have included an image from the time I started practice, but the default view and all time filters also show undefined.

How can I fix this?

jgottwals · September 9, 2024, 2:34pm

Not sure what to tell you, perhaps @FannyJustinGuitar can lend a hand with this one. . . .??

hilltop1215 · September 12, 2024, 2:35am

I’m having the same issue. I’m on a Mac, using Opera. Tried logging out and back in. Tried on Chrome and Safari as well with the same results.

kirincorleone · September 16, 2024, 3:04pm

Hi, is there some other place where I can perhaps report this issue so it reaches Justin and/or the appropriate person?

Socio · September 16, 2024, 5:33pm

@Richard_close2u
Hi Richard one to raise to the team

Richard_close2u · September 17, 2024, 7:49am

I’m sorry you’re having an issue with the Practice Assitant functinoality.
@FannyJustinGuitar will pick up the tagged message after she returns from annual leave and can hopefully help.

kirincorleone · September 17, 2024, 4:54pm

Thanks guys!

FannyJustinGuitar · September 23, 2024, 1:33pm

Hey @kirincorleone - thanks for flagging this! I’ve notified the team and we’re taking a look into this. Hopefully we can get this sorted soon. Cheers

kirincorleone · October 3, 2024, 2:30pm

Hi @FannyJustinGuitar

It seems to be fixed now. So thanks a lot to you and the team!