Continuing the discussion from Sky broadband and the app:
I have this issue too. I never had this issue until recently when several things happened - BT to Sky, the app updated and iOS updated. I too got nowhere with Musopia. I am on iOS 18.2.1 presently and it is still an issue. I’m not technically expert enough to delve into Sky routers etc., I just want a simple solution. At the moment the App is pretty useless and my subscription ticks on. ….