The main website just shows as a blank page

[Stuartw]

@Socio

Just a black screen if I go to the main website on my android phone. No issues with ipad.

I’m getting a blank screen at the moment, on my pc using Chrome

[pkboo3]

I can get on the main site on my iPhone but not on my iPad. I’m trying to get to my Practice Assistant from the Dashboard.

[stitch]

On my laptop I get a white screen, on my tablet I get the add for Justin’s app and a white screen.

[SlipperyTriple]

Hi All. Im having issues opening my dashboard anyone else experiencing the same thing?

[liaty]

Working here bud

[liaty]

Maybe try some of the log out/ log in suggestions, others seemed to be having difficulties earlier:

Locked out of the main site!

This is not how I had envisioned my very first post here (I’ve been around a while here and just had never gotten around to posting an introduction). Anyway, I guess you have to take what life throws your way I just tried to visit my account on the main justinguitar.com site to try to do a practice session and saw that it had autologged me out. It wasn’t surprising, since I’ve noticed that if I haven’t visited it in a few days (even if I click “remember me”), it seems to do that. …

[SlipperyTriple]

Thanks @liaty I’ll give it a go.

[SlipperyTriple]

All I get is a white page for Justin’s website. No option to even log out. JG Community is obviously working ok, but I logged out and re logged in again just to see if it would help.

[tismith227]

Yeah, I’m seeing the same thing. All the Justin guitar pages are just white screening.

[alexisduprey]

I’d try opening up the website on a different browser or an incognito window (Ctrl + shift + N on windows). Sometime saved cookies are the culprit.

[SlipperyTriple]

Thanks @alexisduprey That worked. But looks like ill need to open every time in incognito?

[BurnsRhythm]

Hi @SlipperyTriple Try clearing your browser history. That sometimes sorts problems like this.

[SlipperyTriple]

Thanks you Yep that got think I’m back up and running again. Thanks Team!

[Hypapante]

Yes me too! I just came back from holiday and was looking forward to continuing my lessons. But the app is frozen!!

[tony]

Works fine for me. On macos, in firefox where I’m logged on it goes straight to my dashboard, on chrome where I’m not logged on it displays the justinguitar home page.

[Socio]

Just cleared browsing and website data on my phone and back on the website.

[Silvia80]

This is happening to me too, from my Android Smartphone, the site shows only a blank page.

[Chainsoroth]

Had the same Issue today on Chrome (Win10), deleted all the cookies for the website and everything went back to normal.

[MAT1953]

In a way I am glad it is not just me.
Update this morning using my iPad
Google app still shows blank page
Went to chrome app which I never use, got on home page and logged on ok. Cleared cookies etc
Went back to Google app still getting blank page, even when I switched off and on again
Also tried safari, which again I don’t really use and got onto web site.
For me it seems it is the Google app that is the issue, but I did notice in chrome setting it listed Google as the search engine, but perhaps not the app, not very knowledgeable about such things.
Anything to do with lack of Google Adds?
Cheers Michael

PS nick @SlipperyTriple
Just seen your post and it does work when you turn on incognito

Richard FYI @Richard_close2u

[Rolandson]

The same here. Just a white page on Windows 10 Brave browser.