Seems a bit of a bizarre one so I’ll tag Jeff @nzmetal on the off chance he’s around (it will be late evening in NZ) and has come across something similar from the Zoom side of things.
Out of interest, when you say record, is that on the Mac-mini ? If recording software is picking up sound from the Solo, Zoom should too.
When you use the JG app as a backing track is that also on the mini and can that be heard via the Solo’s DI monitoring ?
Just thinking out loud at the moment, in case it triggers someone else’s thought.
OK definitely need to move onto other things BUT . . .
Found this Zoom forum thread and although it would seem to be a different type of problem (assuming it is not happening with your Zoom) but there was some interesting comments on how Zoom picks up the Focusrite audio.
I just resolved mine, I was using the Line In vs the “first” (XLR) input. When i switch to the XLR it works fine. I read somewhere else that zoom only recognizes the “first” input, or i guess in this case, the left input.
Hey Toby! Thanks for the tag… Been a while
A quick scan of the above and I hope I haven’t got this wrong, but my suggestion is this simple one as I can’t see it referenced as being done anywhere:
Join a zoom meeting (fully join, by going past the audio/video test step)
enable the original sound option at the top of the Zoom window.
do the audio test under the up arrow next to the mic icon to check if the guitar is heard now
My thoughts are that Zoom’s noise cancellation may not be being disabled until then, so the guitar is being cut out whilst you’re testing prior to that.
Yay! Glad it worked!
That’s correct, the option needs to be enabled in settings first so it’s ready for when needed, then activated once in the meeting.
And I know, it’s so small, right?! Very easily missed!
Hope your open mic goes great
Cheers,
Jeff
In Audio settings, Zoom will remember that you have ‘engaged’ Original Sound.
However, it always takes the second step to turn it on each and every time you enter a meeting.
Updates can dislodge the first step and you may need to reset in audio settings again.
But every time, you have to turn it on in every meeting.
I think they’re saying that you need a monitor of some kind (headphones, speakers) plugged into the Scarlett’s audio out in order to set the Scarlett as the audio out option on your computer.
If you don’t have anything plugged in there, you won’t hear anything.
I bet if you switched the audio output to your Mac, you would hear yourself play.
The question is if you really want that, as there’s potential for nasty feedback, especially if there’s a microphone involved. Headphones are probably the better choice. You should also be able to plug headphones into your mac to hear the audio, also (assuming the audio out is set to the mac).
I don’t know enough to speak to the advantages of monitoring through the AI, but I have plugged my headphones into my computer before because I tend to forget that I used the AI as an audio output and then the next thing not music-related I want audio from is silent and I have to remember that I used the AI before and to change the audio output back to the computer.
Deborah is monitoring with headphones connected to her AI. The problem was Original Sound For Musicians was not enabled in Zoom, as described in Mac’s grateful reply to Jeff.
The original sound for musicians use to stay enabled, if you selected it in your Zoom audio settings. It would come on automatically. Then someone improved Zoom.
And it didn’t, so would need to be switched on each time you enter a meeting.
Progress can be a PITA sometimes and this is one. It trips up many of our experienced OMers now and them.
I need to look at the original @Rossco01 OM Zoom Set Up Guide that @SS7 carried over from the old house and see where we can factor this in. Though @jkahn “recent” guide may cover it.
But what you were hearing. … nothing !! . . . is unusual. Normally when OSFM is disabled you still hear the guitar in the background but it kind of washes in and out. When we are doing the OM soundchecks there is almost an immediate reaction to what is heard, followed by “have you enabled original sound”.
I’d like to say once bitten twice shy but this comes up at least once each OM, so at least this far ahead you have a heads up!
Yeah my bad the silence at your end threw me and the fact you are on a Mac . . .
But as usual another experience banked and hopefully not forgotten when needed next!
Wish me luck with my complicated setup.I’m trying something from a community tutorial to connect my amp which is a software plugin in Reaper to Zoom. But, Windows is playing tricks on me. Everything worked well when I was on Windows 10 and now the sound keep glitching on the Windows 11 update.
A lot of troubles online with focusrite and Windows 11. I may install a fresh Windows 10 on this PC to have a peace of mind as it was working so well for my music stuff.
Not sure what route you are taking or which guide you are using but I don’t think you can go direct to Zoom from Reaper. Normally you would use ReaRoute on the Reaper Master track and send that to OBS and then send the OBS video and audio into Zoom.
I am still on Win 10 (not upgrading my PC just for an OS upgrade) so not sure what audio differences could arise on Win 11.
Maybe worth asking question in the OM Tech Guide your using or if needs be here and I’ll ask the mods to tidy up if needed.
Thanks for the help. Indeed, it is your guide that I am using; with Rearoute/obs/virtual cable/zoom. And yes it is pretty well written and I had the chance to make it work when I was on Windows 10.
Somehow, in Windows 11, there is a known issue with the driver of the focusrite and some computer. At first, it was disconnecting several time everyday while playing. I fixed it with many workarounds that I found on Reddit which involve using the older Windows 7 drivers and removing other drivers from Nvidia and my sound card.
Tough, there is still an issue left, it doesn’t perform well when I use more than one software on top of reaper (like OBS). The audio sometimes drops and glitchs. I wish we could plug Reaper directly in Zoom, but I’ve never seen a tutorial about it. On the other hand, my teacher has a MAC and everything works like a charm with the focusrite hahaha
I might get lucky since I tried a few other workarounds tonight on the Focusrite website And it seems promising… Fingers crossed Specially the 2 steps : Set processor scheduling to Background services and Disable Exclusive mode.
This used to crop up in Win 10 and I found, despite being disabled on all devices, speakers and recording, it would be set again after some Win updates, pita !!
Also the order in which you bring up Zoom, OBS and Reaper can also cause a glitch in connectivity.
If you have more problems, can you drop them in that guide pls. I think most newbies will go for the simple approach and reading this will scare the heck out of them.
Anyway plenty of time to get a stable set up before August ! Good luck.
Specially the 2 steps : Set processor scheduling to Background services and Disable Exclusive mode.